Decision Maker: Chief Executive
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: No
Decisions set out in the book have been made
under delegated powers by the Chief Executive, Executive Directors
or the Chief Finance Officer and Monitoring Officer, in
consultation either with the relevant committee or Lead
Councillor.
The Decision Book process has been altered to suspend the current
Councillors’ call-in arrangements within the 10-day period
after its publication and replace it with the ability during that
period for three Councillors to request a retrospective review of
the decision in writing to the Head of Legal and Democratic
Services.
The decision book can be accessed on the Council’s website
– www.reading.gov.uk/decisionbooks.
The officer reports accompanying the decisions are attached..
Contact: Richard Woodford Committee Services
Tel: 0118 937 2332
e-mail: richard.woodford@reading.gov.uk
This report follows a previous decision to set
up a Hub to take calls from the public to:
(a) Support those who were shielded with food parcels
(b) Pass on requests to voluntary sector partners from those who
were not shielded but required support regarding access to food,
benefits advice, befriending and assistance with collection of
prescriptions etc
This report provides an overview of One Reading Community Hub
operation to date, focusing on the numbers of calls to the Hub
during the week versus weekends, the resulting caseload being
managed by the Triage team and the cases that are then passed to
the Food Distribution centre at the Hexagon to supply food parcels
to those who are shielded.
It is the decision of the Chief Executive, in consultation with the
Leader of the Council, to reduce the One Reading Community Hub call
centre, triage and food operation from 7-days a week (weekdays
9am-5pm, weekends and bank holidays 9am-1pm) to 6-days a week
(weekdays 9am-5pm and Sat 9am-1pm, Sunday and Bank Holiday
closed).
Publication date: 07/05/2020
Date of decision: 07/05/2020
Accompanying Documents: