A report on the Charter for Social Housing Residents – Social Housing White Paper  which aims to deliver improvements in transparency and accountability for social housing tenants from their landlord and ensure the tenants voice is heard.

The Executive Director of Economic Growth and Neighbourhood Services submitted a report which informed the Committee of the details of the Social Housing White Paper and the work that the Council was taking in response to the Paper.  The following documents were appended to the report:

Appendix 1 – The Proposed Tenant Satisfaction Measures;

Appendix 2 – Current Proposed Reactive and Proactive Inspections.

The report set out seven commitments that Social Housing tenants could expect from their landlords at paragraph 4.2 and explained that the main aims of the White Paper were to ensure that tenants were treated with respect, listened to about their concerns and a fairer and safer system was established for all those living in social housing.  The report also contained a table which set out the expectations listed in each of the commitments in the White Paper, and the current position in terms of additional legislative requirements and any Reading Borough Council responses where possible.

Resolved:     That the details of the Social Housing White Paper and the current position in terms of implementation be noted.