A presentation giving an update on the Council’s Rent With Confidence scheme.

Further to Minute 18 of the meeting held on 10 November 2021, James Crosbie, Assistant Director of Planning, Transport and Regulatory Services, presented a short video which demonstrated the customer-facing side of the Council’s new Rent with Confidence website.

The video showed the various stages that both tenants and landlords would go through to search available properties or to market their properties to prospective tenants.  The aim was to encourage landlords to work with the Council to provide good quality accommodation to its tenants in the private rented sector and make it easier for the tenants to find a suitable and safe home.  The video showed the steps that the Landlord would need to go through and the information that they would need to provide before advertising their properties, and the checks that officers would undertake to verify the information. 

The website also contained links to the various pages on the Council’s website to help both tenants and landlords, including the Safety Shaun videos, the Rent Guarantee Scheme and to other agencies that could help tenants if they were struggling to pay rent, reducing the risk of eviction.

There would be a programme of communications when the scheme was launched later in 2022, and it was hoped that Councillors would direct their constituents to the scheme to assist residents in finding safe and suitable accommodation.

Resolved – That the presentation on progress of the Rent with Confidence website be noted.