This report provides an update on the progress since October 2022 of implementation of the Connected Reading Digital Transformation Strategy.

The Committee received a report setting out an update on progress of implementing the ‘Connected Reading’ Digital Transformation Strategy.

The report noted that the Strategy had been approved by the Committee at its meeting on 12 July 2021 (Minute 21 refers) and that an update had been submitted to the meeting of the Committee on 31 October 2022 (Minute 34 refers).  The Committee had approved the award of a framework contract for a Digital Transformation Partner, and PwC had been selected as the partner with the contract beginning in April 2023.  In parallel with that procurement the Council had submitted a successful bid for digital transformation funding through the Future Councils Pilot competition run by Department for Levelling Up, Housing and Communities and received a grant of £750k in March 2023.

The report provided an update on progress since October 2022 and next steps for each of the following workstreams:

•           Case and Customer Management

•           Customer Journey Optimisation

•           Web Services Development

•           Digital Inclusion

•           Independent Living

•           Adult Social Care

•           Microsoft 365 Adoption and Exploitation

Resolved –

            That the progress made to date on digital technology delivery be noted.