This report sets out the Council’s amended Anti-Social Behaviour and Hate Incident Policy with a focus on providing a clear statement on the Council’s approach to dealing with ASB and Hate.

The Committee received a report which explained that further to the introduction of new Consumer Standards relating to Anti-Social Behaviour (ASB) and Hate, by the Regulator for Social Housing in 2024, the Council’s Anti-Social Behaviour Policy had been reviewed and updated. The updated Policy was attached to the report at Appendix 1.

The report explained that the Policy had retained its focus on providing a clear statement on the Council’s approach to dealing with ASB and Hate reported by residents and how it would work with residents and partner agencies to deal with incidents. Whilst the amendments were in the main minor, they strengthened the Council’s victim-centred approach to dealing with ASB and Hate incidents and set out a service learning and improvement model which would provide a more robust approach to making sure ASB and Hate was being responded to in line with the associated procedures and leading to an increase in positive outcomes for victims and affected communities.

Resolved:    That the updated Anti-Social Behaviour and Hate Policy attached at Appendix 1 to the report be noted.