The Deputy Chief Executive submitted a report summarising the work undertaken so far to implement the Connected Reading Digital Transformation Strategy and seeking endorsement of the next steps planned.  The report focussed on four workstreams of Casework and Customer Management Platform, Mosaic Data, Independent Living and Digital Inclusion, and sought authority to award contract(s) for the Casework and Customer Platform requirements.

Resolved –

(1)      That the progress made to date and what has been learned be noted;

(2)      That the proposed focus of work over the next five months, including the procurement of a solution or solutions for the Casework (Civica APP replacement) and Customer Platform requirements be endorsed;

(3)      That the Deputy Chief Executive, in consultation with the Lead Councillor for Corporate and Consumer Services, the Chief Digital & Information Officer and the Assistant Director for Corporate Procurement, be authorised to award contract(s) for the Casework and Customer Platform requirements;

(4)      That it be noted that a progress report on the procurement and broader Strategy implementation would be submitted to the June 2022 meeting of the Committee.

(Exempt information as defined in Paragraph 3).